Frequently Asked Questions
Everything you need to know about your TRIAX order.
What is the standard shipping timeframe for orders?
We offer standard shipping which typically takes 3-5 business days within the continental US. Expedited shipping options are available at checkout for faster delivery.
How can I return or exchange an item?
We accept returns and exchanges within 30 days of purchase, provided the items are in their original, unworn condition with tags attached. Please visit our Returns Portal to start the process.
How do I determine my correct size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 60 minutes of placement by contacting our customer support team.
Do you offer international shipping?
Yes, TRIAX Lubricants ships to over 50 countries worldwide. International shipping rates and delivery times vary based on the destination and are calculated at checkout.
